Your Trusted Partner in Clean Communities
At Alabama Waste Services, we’re proud to be Shelby County’s local waste management provider. Locally owned and operated, our family is committed to serving yours with dependable trash collection for homes, neighborhoods, and businesses throughout our community. We believe in building trust, supporting our towns, and keeping Shelby County clean and thriving.
EXISTING CUSTOMERS: YOU MUST RE-REGISTER TO RECEIVE YOUR CUSTOMER PORTAL INVITE.
Customer Portal
To access the Customer Portal, you must first request access.
Once your portal is set up, you can add or update payment methods and pay open invoices.
Billing Update
Beginning April 1, 2026, garbage service will be billed quarterly by Alabama Waste Services (AWS) instead of monthly through the Vincent Water Board.
March Billing
• March trash service should still be paid through the Vincent Water Board.
• All March payments should be made by March 15.
• The Water Board will continue accepting trash payments through March 31.
• After March 31, all trash service payments must be made directly to Alabama Waste Services.
Quarterly Billing
• Quarterly billing means one invoice covering three months of service at a time, rather than monthly billing.
• For this first billing cycle, Alabama Waste Services will mail paper invoices to all customers.
• If you are not currently enrolled in Auto Pay and would like to be, instructions will be included with your invoice so you can enroll for future billing cycles.
Ways to Pay Alabama Waste Services
Customers may submit payments using the following options:
• Pay Online
• By Phone: 205-900-9706
• Mail a Check: Alabama Waste Services P.O. Box 406 Vincent, AL 35178
Payment Policy
Payments are due by the due date listed on the invoice. Accounts not paid within 15 days of the invoice due date may result in temporary service interruption and a service interruption charge.
Reliable Service
Advanced Technology
Environmentally Friendly
Customer-Centric Approach
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Services We Offer
Residential Waste Collection
Ensuring your home remains clean and clutter-free with our reliable garbage pickup services.
Commercial Waste Management
Supporting businesses with tailored waste solutions that promote cleanliness and compliance.
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Contact Us
We are here to help! For inquiries or assistance, please reach out to us:
Email Address
support@alabamawasteservices.com
Phone Number
205-900-9706
Monday - Friday
8AM - 5PM
Mailing Address
P.O. Box 406
Vincent, AL 35178